Broker Home Services (“Broker Home Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you when you visit our website or apply for mortgage-related services through us. By using our website or services, you agree to the practices described in this Policy.
1. Information We Collect
We may collect the following categories of information:
- Identifying information, such as your name, mailing address, email address, phone number, and date of birth.
- Financial information, such as income, assets, debts, credit history, employment history, and bank account details, provided as part of a loan application.
- Property information related to the home you are buying, refinancing, or borrowing against.
- Government identification numbers, such as your Social Security number, where required to process a loan application.
- Technical information, such as your IP address, browser type, device information, and browsing activity on our website, collected through cookies and similar technologies.
- Communications you send us, including messages submitted through contact forms, phone calls, texts, or emails.
2. How We Use Your Information
We use the information we collect to:
- Evaluate and process mortgage applications and related financial services.
- Verify your identity and confirm the information provided in an application.
- Communicate with you about your application, your loan, or our services.
- Comply with applicable laws, regulations, and investor or regulatory requirements.
- Improve our website, marketing, and the overall client experience.
- Send you information about products, rates, or promotions, where you have not opted out.
3. How We Share Your Information
We do not sell your personal information. We may share information you provide with:
- Lenders, investors, and loan servicers involved in underwriting, funding, or servicing your loan.
- Third-party service providers who perform functions on our behalf, such as credit reporting agencies, appraisers, title companies, and technology vendors, under confidentiality obligations.
- Regulatory bodies, government agencies, or other parties as required by law, subpoena, or legal process.
- A successor entity in the event of a merger, acquisition, or sale of company assets.
Any affiliated or third-party marketing communications you receive from us will only be sent where permitted, and you may opt out at any time as described in Section 6.
4. Cookies and Website Technologies
Our website may use cookies, pixels, and similar technologies to remember your preferences, understand how visitors use our site, and support marketing efforts. You can control cookies through your browser settings; disabling cookies may affect some site functionality.
5. Data Security
We maintain administrative, technical, and physical safeguards designed to protect your personal and financial information from unauthorized access, disclosure, alteration, or destruction. Documents you submit to us are handled through secure channels. No method of transmission or storage, however, is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
You may:
- Request access to, or a copy of, the personal information we hold about you.
- Ask us to correct inaccurate information.
- Opt out of marketing calls, texts, or emails at any time by replying “STOP” to text messages, using the unsubscribe link in emails, or contacting us directly using the information in Section 9.
- California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and limit the use of certain personal information. To exercise these rights, contact us using the information below.
Please note that opting out of marketing communications does not opt you out of servicing-related communications about an active application or loan.
7. Children’s Privacy
Our website and services are intended for adults seeking mortgage or real estate services and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Effective Date” at the top of this page indicates when it was last revised. Continued use of our website or services after changes are posted constitutes acceptance of the updated Policy.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Broker Home Services
20101 SW Birch St Suite 150-O
Newport Beach, CA 92660
Phone: 949-945-6338
Email: Jared@brokerhs.com
Company NMLS #2453072 | DRE License #01901962
Jared Galioto, NMLS #1566403
Licensed in California Only
Equal Housing Opportunity. This is not a commitment to lend. Not all applicants will qualify.